Effective Date: Our website address is: https://royalcues.com.
Welcome to Royal Cues. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing this website or placing an order, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.
General
Royal Cues reserves the right to modify, update, or change these Terms & Conditions at any time without prior notice. Any changes will become effective immediately upon being posted on this website. Continued use of the website constitutes acceptance of the revised terms.
Product Information
We make every effort to ensure that all product descriptions, specifications, pricing, and images are accurate. However, slight variations in colour, finish, or specifications may occur due to manufacturing updates or display settings. We reserve the right to correct any errors or inaccuracies without prior notice.
Orders & Acceptance
All orders placed through our website are subject to availability and acceptance. We reserve the right to refuse or cancel any order for reasons including pricing errors, suspected fraudulent activity, or product unavailability. If payment has already been processed, a full refund will be issued where applicable.
Pricing & Payments
All prices displayed on our website are listed in the applicable currency and are subject to change without notice. We accept secure payment methods available at checkout. Orders will only be processed after successful payment confirmation.
Shipping & Delivery
We aim to dispatch all orders promptly. Delivery times are estimates and may vary depending on your location, courier services, or unforeseen circumstances. Royal Cues is not responsible for delays caused by third-party shipping providers.
Returns & Refunds
Returns and refunds are subject to our Return Policy. Products must be returned unused, in their original packaging, and within the specified return period. Customised or personalised products may not be eligible for return unless faulty or damaged upon arrival.
Warranty
Where applicable, products are covered by the manufacturer’s warranty. The warranty does not cover damage caused by misuse, accidents, improper storage, normal wear and tear, or unauthorised modifications.
User Responsibilities
By using our website, you agree to:
- Provide accurate and complete information when placing an order.
- Use the website only for lawful purposes.
- Not engage in fraudulent, abusive, or harmful activities.
- Not interfere with the website’s security or functionality.
Intellectual Property
All website content, including logos, product images, text, graphics, designs, and trademarks, is the property of Royal Cues or its licensors and is protected by applicable intellectual property laws. No content may be copied, reproduced, or distributed without prior written permission.
Limitation of Liability
Royal Cues shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products. Our maximum liability shall not exceed the purchase price of the product concerned.
Privacy
Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described in that policy.
Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws applicable in the jurisdiction where Royal Cues operates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the competent courts.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact our customer support team through the Contact Us page or via the contact details provided on our website.